Salesforce
Transform Your Business with Salesforce Excellence
Elevate Customer Journeys with AI-Powered CRM
Boost revenue and customer loyalty with MOURI Tech’s end-to-end Salesforce solutions. We seamlessly integrate CRM with your ERP, logistics, and billing systems to unify data and automate workflows. Our tailored implementation delivers actionable insights from accounts receivable, supply chain, AI forecasting, and service management. Scalable and customized for your business needs, our solutions align sales, marketing, and service teams around customer experiences—accelerating time-to-value. Transform customer interactions into growth with intelligent Salesforce solutions designed for measurable results.
AI-Powered Sales Forecasting – Leverage advanced predictive tools to accurately project future revenue and identify growth opportunities
Real-Time Performance Monitoring – Track KPIs through interactive dashboards tailored to your business objectives
Automated Case Resolution – Streamline issue tracking with AI-powered workflows to reduce resolution time by up to 50%.
Seamless Omnichannel Support – Deliver consistent, context-aware assistance across email, chat, phone, and social media from a unified platform.
24/7 Self-Service Portal – Empower customers with an intuitive, searchable knowledge base—cutting support tickets by 30% while improving satisfaction.
End-to-End Campaign Management – Design, execute, and track multi-channel campaigns with real-time performance analytics to maximize engagement and conversions.
Smart Lead Capture & Nurturing – Automate lead scoring, segmentation, and personalized follow-ups using Pardot integration to boost pipeline velocity by 40%.
AI-Driven Optimization – Continuously refine campaigns with predictive analytics and A/B testing to improve CTRs and lower cost-per-acquisition.
Tailored User Experiences – Create distinct, role-based portals for customers, partners, and internal teams with personalized dashboards and configurations.
Modern, Branded Interfaces – Launch high-performance sites with advanced UI components, responsive design, and seamless third-party integrations.
Self-Service Empowerment – Reduce support overhead by 60% with AI-powered knowledge bases, case management, and automated workflows within communities.
Expert CPQ Configuration – Seamlessly integrate Configure-Price-Quote engines with SAP to accelerate deal cycles by 50% and eliminate pricing errors.
AI-Driven Insights – Leverage Einstein Analytics and BOTS to auto-generate optimized quotes, forecast accuracy (+90%), and recommend upsell opportunities.
End-to-End Automation – Streamline approvals, contracts, and billing with smart workflows—cutting manual processes by 70%.
Real-Time Personalization – Leverage unified customer data to deliver hyper-relevant content and offers at every touchpoint, boosting engagement by 40%.
AI-Powered Journey Automation – Dynamically adjust campaigns based on live customer behavior, ensuring strategies stay effective with zero manual effort.
Always-Fresh Experiences – Auto-refine journeys using predictive insights to maintain relevance as customer needs evolve, increasing retention by 30%.
Tailored for Your Sector – Custom-built Salesforce tools designed for your industry’s unique workflows, boosting efficiency by up to 50%.
Compliance & Productivity – Automated, audit-ready processes that meet industry regulations while accelerating operations like order-to-cash or claims processing.
Smart Growth Enablement – AI-driven insights uncover revenue opportunities and optimize supply chains, inventory, or patient care (based on your vertical).

Smarter Experiences, Stronger Relationships
Consulting
- Strategic Roadmap Development
- End-to-End Implementation
- Industry-Specific Customization
- AI & Analytics Integration
- Ongoing Optimization & Support
Implementations
- Tailored to Your Business Needs
- Seamless System Integration
- User Adoption & Training
- Post-Launch Optimization
- Rapid Deployment with Minimal Disruption
Development & Customization
- Bespoke Solution Development
- Lightning-Fast UI Modernization
- API-First Integration Architecture
- AI-Enhanced Custom Automation
- Future-Proof Technical Debt Management
Across Modules
- End-to-End Process Unification
- Consistent Data Architecture
- Cross-Cloud Automation
- Unified Analytics Dashboard
- Role-Based Experience Design
Lightning Upgrade
- Modern User Experience Transformation
- Process Automation & Efficiency Gains
- Data & Analytics Modernization
- Training & Change Management
- Lightning Web Components (LWC) Development
Support & Maintenance
- 24/7 Proactive Monitoring
- Lightning-Fast Tiered Support
- Continuous Optimization
- Security & Compliance Vigilance
- Roadmap-Aligned Upgrades